TERMS & CONDITIONS

Acceptance of terms

All and any business entered by the seller Atrick.ie (the website) with any other party the purchaser is subject to the following Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.

Rights of Seller

All prices, pictures and illustrations on the website are subject to alteration without notice. The Seller shall be entitled to change these Terms & Conditions at any time.

Title

The ownership of the goods supplied under a contract of the sale is to remain the Seller until all sums due by the Purchaser to the Seller have been discharged. The Purchaser will be entitled to sell on such goods to their customer but if they do so prior to the discharge of all sums to the Seller, they will do so as the Seller Agent and will hold the proceeds of sale in trust for the Seller. The Purchaser will keep the Sellers goods separately so that they are readily identifiable. The risk in the goods will pass to the Purchaser upon delivery not withstanding the fact that the title will remain vested to the Seller.

Prices and Payment

All prices shown on our website include VAT and delivery within the Republic of Ireland. The total price shown in your shopping cart when checking out is the price you will be charged. Prices are subject to alteration without notice.

Delivery

Orders for ex-stock items are available for immediate dispatch and our free delivery service is 24 hours “Next Working Day”. We will endeavour to notify you quickly should any items on your order be out of stock and subject to delivery delays. After placing an order, always telephone our sales team quoting your order number so that we may verify availability and to confirm your preferred delivery date! ‘Made to order’ products such as mobile warehouse steps, stairs, and specialist ladders are obviously not available on a next day service and you will be contacted by our sales team with an estimated delivery date for these items. When your goods arrive it is important that you check that the items are in good condition and the quantity of items received corresponds to the quantity you are signing for. In the unlikely event that your goods have been damaged in transit, you must refuse the delivery and contact our sales team immediately in order that we may dispatch a replacement quickly and minimise inconvenience to you. Please inform us promptly of any shortages so that we may take the matter up with our couriers and trace the missing items. We must emphasise the importance of checking your goods thoroughly at the time of delivery as you are signing for them in good condition. Please make sure they are. Signing "Unchecked", "Not Checked" or similar is not acceptable. Once a specific delivery day has been agreed, we will make every reasonable endeavour to ensure your goods arrive on that day, however we shall not be held liable for any consequential losses, damages or expenses incurred by you the purchaser or any third party arising directly or indirectly out of late or non delivery of your order or part thereof. The title and risk as mentioned above in the goods shall pass to the Purchaser upon delivery of the goods. Please understand that items ordered and delivered, but refused at the point of delivery for reasons such as " too heavy", " too long", " too short" or "not suitable" will only be credited when the item is returned to us by our courier in an undamaged & saleable condition. The cost of the goods will then be credited in full, less the cost of return carriage to our warehouse. Please therefore, check all sizes, weights & descriptions carefully prior to ordering. For shipping information outside the Republic of Ireland, please call or email

Returns

If for whatever reason you wish to return an item, you may do this at any time up to 14 days after receiving the goods* for a full refund minus a 15% restocking fee. You must inform us in writing or by email of your intention to return the goods within this 14 day period and return the goods undamaged, in their original packaging and in a saleable condition together with the sales receipt, ensuring that the goods are adequately insured during their return journey. You the Purchaser will be responsible for return carriage costs, unless the returned goods prove defective or faulty through no fault of your own, in which case we will refund the return transport costs in full minus the 15% restocking fee. Only after we receive the returned goods in a saleable condition can we refund the value of the goods in full minus the 15% restocking fee. *Please note this applies to standard stock items and not to 'made to order' products such as Mobile safety steps, spiral stairs, and spacesaver stairs. Please check suitability of these items carefully before ordering, as they are non-refundable.

Cancellation

You may cancel your order at any time prior to dispatch by phone or email quoting your order number.

Privacy Policy for www.atrick.ie

At [Atrick.ie] we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by the online solicitors at LegalCentre.co.uk.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use.

We do occasionally update this Policy so please do return and review this Policy from time to time.

Information We Collect

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

• Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
• Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase
• Information provided to us when our visitors communicate with us electronically for any reason.

Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Pease note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.

Use of Your Information

The information we collect is used for our own use in developing our website and also occasionally by advertisers on this site. In addition, we may use the information for the following purposes:

• To provide you with information relating to our website, products or our services that you request from us.
• To provide you with information on other products that we feel may be of interest to you.
• To meet our contractual obligations to you.
• To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.

Finally, we may use your data, or allow carefully selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider are likely to be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and, only by those means you provided consent for.

If you do not want us to use your data for our or third parties use then you wil always have the option to object to such use.

Storing Your Personal Data

Information that we collect may on occasion be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

• Where we sell any or all of our business and/or our assets to a third party.
• Where we are legally required to disclose your information.
• To assist fraud reduction and minimise credit risks.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.

Contacting Us

If you have any questions or queries relating to this Privacy Policy then please contact us at sales@atrick.ie